Customers are responsible for providing the correct shipping address at checkout.

Due to the nature of our products and hygiene standards, all sales are final. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 24-48 hours of delivery so we can make it right.

Orders are typically processed within 1 business day (excluding Sundays and federal holidays). Once your order ships, you’ll receive a tracking number by email.

Once your order has been shipped and tracking has been provided, YG Lashes is not responsible for packages lost or delayed by the shipping carrier. Please contact the carrier directly for shipping updates.

Yes. International shipping is available. Shipping times and rates vary by destination.

Yes! We offer local pickup in Santa Ana, California. Pickup instructions will be sent once your order is ready.

No. For hygiene and safety reasons, opened or used products—including lash trays, adhesives, primers, bonders, eye patches, and other lash related items—cannot be returned or exchanged.

You can fill out the contact form below or email us at lashby.yg1@outlook.com. We typically respond within 2–3 business days.

Our products are designed for lash artists who value consistency, quality, and confidence. Whether you’re just starting or have years of experience, our goal is to help you create beautiful lash sets with products you can trust.

Yes! We love working with passionate lash artists. Follow us on Instagram and watch for ambassador and PR opportunities.